Withdrawal policy

You cannot choose which payment method your withdrawal is going to if you deposited with any of the following methods and so created exposure to them:

  • Visa/MasterCard
  • Skrill
  • Neteller
  • Ecopayz
  • MuchBetter
  • AstropayCard
  • iDebit

In cases where you have deposited using one of the above methods, withdrawals are first sent to the methods used to deposit, from your oldest deposit first and your last deposit last, up to the total of your deposits. This is to stop money laundering.

If your withdrawal is higher than all your deposits which need to go to the above methods, you can select where you want the difference to go.