Suspected collusion

If you suspect any players of collusion you can contact us directly at [email protected]. In the subject heading please write Collusion with the suspected users in question. If you have any hand ID’s to include, please do so.

How can I contact the security team?

To contact our Security team, please send an email to [email protected]. For us to handle your email effectively, please send us an email from the email account that is registered to your Run It Once Poker account.

What if my account has been used without my authorization?

If you believe that your account has been used without your authorization, you will need to contact our Support for a review of your account. Please provide us with as much information as possible to help us resolve this issue as soon as possible. Please send an email to [email protected].