Downloadable hand histories are available to all our players 12 hours after each session is completed. These hand histories have hole cards revealed for all players involved in the hands. This allows the players to not only review their play but also self-monitor the games.
Automatically Download Hand Histories
It is possible to have prior Hand Histories download automatically every time you log in to the client.
Set up automatic downloads
To set up automatic downloads, follow these instructions:
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- Launch the app and log in to your account;
- From the lobby, click the ‘My Account’ icon in the left-hand navigation panel;
- Go to ‘Playing History’ section from the left-hand menu;
- In the ‘Automatic downloads’ section, tick the ‘Enable Hand History downloads’ box.
- Select a folder where you want to save them (Make sure the folder is not write protected).
Hand histories for hands that were played greater than 12 hours ago will then automatically be downloaded upon your next login.
Please note: If you do not see your hand history downloads happening automatically, you may need to un-check then re-enable the option.
Request past data
Historic hand histories are available. To access historical hand histories, please make a request to our support team via email ([email protected]), and we’ll happily forward you your past hand histories.